The Saltbush Meat Company respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and share your information when you interact with us online or offline.

1. Who We Are

The Saltbush Meat Company is based in Narromine, NSW. You can contact us at:
Email: sales@saltbushmeats.com.au

2. Information We Collect

We may collect the following information when you use our website or contact us:

Personal details such as your name, email address, phone number and delivery address when placing an order or creating a customer account.
Payment details through our payment processor (Stripe) when you make a purchase. We do not store full credit card details on our servers.
Account information such as your login credentials and order history if you choose to create an account for easier reordering.
Business information such as your ABN, trading name, and other relevant wholesale order details.
Contact form submissions including any personal or business details you choose to provide.

3. How We Use Your Information

We use your information to:

Process and fulfil your orders.
Set up and maintain your customer account.
Communicate with you about your orders, account, or enquiries.
Provide invoices, receipts, and payment confirmations.
Improve our services and website functionality.
Comply with legal and regulatory requirements.

4. How We Store and Protect Your Information

We take reasonable measures to protect your personal and business information from misuse, loss, unauthorised access, modification, or disclosure.

Data is stored securely on password-protected systems with restricted access.
Customer account information is stored in our website database which is secured and monitored.
Payment information is processed by Stripe using encryption and PCI-compliant security standards. We do not store your full credit card details.
Business and wholesale order information is stored in secure files for record-keeping and compliance purposes.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Payment processors such as Stripe to complete transactions.
Delivery and courier providers to fulfil orders.
Professional service providers such as website hosting or IT support for business operations.
Government or legal authorities if required by law.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of any incorrect or outdated information.
Request deletion of your personal information where legally possible.

To make a request, please contact us at sales@saltbushmeats.com.au.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyse traffic, and enable account login functionality. You can manage cookies in your browser settings.

8. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us at:
The Saltbush Meat Company
Narromine, NSW
Email: sales@saltbushmeats.com.au